At Sanj Tech Mate, we are committed to delivering your orders quickly, safely, and at the best possible rates. Please read our shipping policy carefully to understand how we process and ship your orders.
1. Order Processing
- All confirmed orders are processed within 1-2 business days (excluding Sundays and public holidays).
- Orders placed after 2:00 PM IST will be processed the next business day.
- You will receive an email/SMS confirmation once your order is packed and shipped.
2. Shipping Methods & Delivery Time
- We ship across all major cities in India through trusted courier partners (Delhivery, Bluedart, DTDC, India Post, etc.).
- Estimated delivery time:
- Metro Cities: 2-5 business days
- Other Locations: 4-8 business days
- Delivery times may vary depending on location, courier delays, or unforeseen circumstances.
3. Shipping Charges
- Free Shipping on all prepaid orders above ₹999.
- Standard shipping charges of ₹50–₹100 apply to orders below ₹999, depending on weight and delivery location.
- COD (Cash on Delivery) may include an additional handling charge ₹50.
4. Cash on Delivery (COD)
- COD is available on select pin codes.
- For COD orders, customers are requested to keep the exact cash ready at the time of delivery.
5. Tracking Your Order
- Once shipped, a tracking ID and courier details will be shared via email/SMS.
- Customers can track their orders on the courier partner’s website.
6. Undelivered / Returned Packages
- If a package is undelivered due to incorrect address, repeated failed delivery attempts, or refusal to accept, it will be returned to us.
- Reshipping charges may apply in such cases.
7. International Shipping
- Currently, we do not offer international shipping.
8. Support
For any shipping-related queries, please contact our support team:
📧 Email: support@sanjtech.in
📞 Phone: +91 9773697747